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Privacy Policy

This page explains what personal data this website collects from visitors, why, and how it's handled. It covers this website specifically — for how Explonat Minerals conducts its mineral trading business, see our Public Policy.

Who We Are

Explonat Minerals, headquartered at 1159 Prince Street, Zvishavane, Midlands Province, Zimbabwe, operates this website. For any question about this policy or your data, contact us at info@explonatminerals.com.

What We Collect

Information You Give Us

When you submit an enquiry through our Contact form, we collect your full name, email address, phone number, company name, country, the commodity you're interested in, and the message you send us. We only collect what the form asks for — nothing is gathered silently.

Information Collected Automatically

If you accept the cookie prompt shown on your first visit, we use Google Analytics to understand how visitors use this site — pages viewed, approximate location, device and browser type, and how you arrived here. This runs only after you accept; if you decline, no analytics cookies are set.

How We Use It

  • Enquiries — to respond to your message and, if relevant, connect you with our trading desk.
  • Internal records — enquiries are kept in our system so our team has a record of past conversations with producers and buyers.
  • Site improvement — aggregated analytics (only with consent) help us understand which pages are useful and where the site can be improved.

We do not sell your data, and we do not use it for unrelated marketing you haven't asked for.

Cookies & Analytics

This site shows a cookie banner on your first visit. If you accept, Google Analytics sets cookies to measure site usage; if you decline or ignore the banner, those cookies are never set. You can change your mind at any time by clearing your browser's cookies for this site, which will show the banner again on your next visit. Google's own handling of analytics data is governed by the Google Privacy Policy.

Who We Share It With

Enquiry data is not shared with third parties except: the email service used to deliver notifications to our trading desk and a confirmation to you, and where we're required to by law. Aggregated, non-identifying analytics data is processed by Google as described above.

How Long We Keep It

Enquiry records are kept for as long as reasonably necessary for our business records and to meet any applicable legal or regulatory retention requirements, consistent with the record-keeping commitments in our Public Policy.

Your Rights

You can ask us at any time to see what data we hold about you, correct it, or have it deleted, by emailing info@explonatminerals.com. We'll respond promptly.

Security

Enquiry data is stored in a database accessible only to authenticated staff accounts protected by hashed passwords, and form submissions are protected against cross-site request forgery. No storage of data online can be guaranteed 100% secure, but we take reasonable technical measures to protect it.

Changes to This Policy

We may update this policy from time to time as the site or our practices change. Material changes will be reflected here with an updated date.

Last updated: 24 October 2026